If you find your purchase is unsatisfactory, we are happy to exchange items or refund your credit/debit card, provided the goods are returned to us within 7 days of their receipt, in the original undamaged packaging and in a re-saleable condition. We regret, however, that we cannot, in this case, refund return postage costs.
For hygiene purposes we cannot accept returns on toileting, incontinence, showering or bedding products.
If you have not received your order within 28 working days from the despatch date, customers should contact Customers Services. If we are unable to locate the missing product a replacement will be sent.
Customer Services email: email@example.com
Please return items to: O’Sullivans Mobility Aids,
52 Lower Cork St, Mitchelstown, Cork